Reviews

Dear Omar and team,

Omar, I really do appreciate the way we interacted and because your sense of humour shone through, as I was leaving I decided to create a bit of fun for you and the guys - who knows it might bring a smile to all as it is a very different recommendation.

Best wishes

Charles


In a world where service can falter and fade,

There's a tale of care that deserves to be conveyed,

A story of Omar, Joe, and Natalie too,

And the outstanding care they provided, oh so true.



A Jaguar in need, with problems untold,

My heart heavy, my worries unfold,

But as I entered the realm of customer care,

I found understanding, compassion, and a willingness to share.



Omar, with his knowledge and expertise,

Listened attentively, putting my mind at ease,

He delved into the depths of the Jaguar's plight,

Determined to make everything right.



Joe, with his skilled hands and patient grace,

Tackled each issue, leaving no trace,

He worked tirelessly, day and night,

Ensuring my Jaguar's problems took flight.



And Natalie, the voice that rang with care,

Guiding me through each step with flair,

She treated me with respect and warmth,

Turning a stressful ordeal into something calm.



To Omar, Joe, and Natalie, I extend my gratitude,

For the outstanding care you've exuded,

You've gone above and beyond the call of duty,

And your commitment to excellence shines through clearly.



In a world where service can often fall short,

Your dedication is a commendable forte,

So here's to you, a heartfelt cheer,

For reminding us all that exceptional customer service is near.

Best place I could of walked in for help with getting finance and new car all staff are helpful and friendly specially Jordan who dealt with most of it very patient and helpful with the carry on we had with the finance spelling my name wrong and things but we got there thankyou so much 😅😂 highly recommended thankyou again love my car 🥰 thankyou Peter to ❤️

Bought our car from this place few month ago, service was excellent sorted out new alloys and fully serviced it before we had the car. Got Good deal part exchanging also. Highly recommended, great people to deal with.

Amazing experience!
Big up to Omar which has literally been a saint with me, purchased a VW polo with them and it's absolutely spotless even done my alloy's up as extra; honestly with the cars I've had from elsewhere I wouldn't ever say I'd go anywhere else, friendly staff, constant updates, not pushy and just amazing patience, thank you so much to all of yous!x

Cracking service from start to finish, highly recommended, I would definitely conduct business with them again!
I don't normally enjoy dealing with sales people but dealing with Umar (aka Elvis) was a pleasure

Definitely recommend Wearside Autoparc. Purchased a car last week and can't thank Jordan enough for all of his help and patience in helping me choose the right one. Explained everything to do with the car and finance etc. and made sure everything was perfect before I committed. Great experience all round really, no complaints at all.

Went to Wearside auto Parc looking for a bigger family car, Omar helped me find the right car and the process was so easy.
Omar went out of his way to get the car to me, would recommend to anyone looking for a good car. Many thanks 🙂

Picked a car up from Wearside Autopark on Sunday and I absolutely love it. The service we received from Omar has been amazing and sorted out everything we needed to go forward with the car. This is the 3rd car we have bought from here and would definitely recommend.

Me & my family have had 2 cars from wesrside autoparc.. & honestly the service is outstanding.. nothings a problem I felt like they went above & beyond, they took care of everything & took the stress out of buying a car .. customer service was outstanding by Jordan, everyone was really friendly, couldnt recommend this place enough, wouldnt go anywhere else .. Great service. Thank you

Just bought a car from Wearside Autoparc and got it today, everything was quick and simple they even fixed any scratches to the body, serviced the car before I collected it. Would highly recommend!

Great customer service from Paul, would highly recommend.

Amazing customer service
Just bought a car though wearside Autoparc and I have to say it was fantastic customer service throughout from Adam. Viewed the car it had some work to be done but he kept me updated throughout and was nothing but kind when I would ring. Thank you so much for such a smooth sale. 100% recommend to anyone. Thank you again

Got my lush yellow Juke, which I have named Bumble (after Bumblebee the Transformer.) Dealt with Omar who was absolutely brilliant, excellent service throughout. This is my second car from there, would highly recommend them.

Bought my car from here a few weeks back with help from Adam, made the whole process quick and easy despite the fact I was really undecided on what car I wanted. Great service and would recommend

1000% recommend this place to anyone!! Went down on Saturday, picked my new car as such a huge range & brought it home on the Wednesday. Everything was smooth sailing, nothing was a problem for Omar! Car is absolutely spotless & looks brand new! Couldnt be any happier. Cant thank yous enough!

My niece bought her car from Wearside which led me to buy mine was impressed with the service I received and this led to my son getting his new car from Wearside so all in all we are one happy family Staff very friendly and not pushy

First time I ever financed a car, the staff were extremely welcoming and helpful and talked me through the process (which particularly helps if you have baby brain). The quality and quantity of cars to pick from was great!

Excellent customer service from Omar. Bought my first used car since passing my test in November. Couldnt have asked for better service will buy from them again.

Thank you!

Very professional garage, Umar sorted everything out very well and easy, no issues and very polite.

Picked my new car up today drives beautiful highly recommend wearside autoparcs staff are amazing especially Jordan he went above and beyond nothing was any trouble very friendly and so helpful too

Recently purchased a car here from Adam. He was an excellent advisor, very hands-off while we browsed and then helpful in answering all our questions on the vehicles we were interested in. The car is in great condition and the buying process was seamless! Would purchase from again in the future and highly recommend!

First time lve bought a vehicle over the internet. Kevin couldnt have been more helpful from start to finish. It was delivered by their driver around 9am on the agreed date. The car is in excellent condition, fully serviced, new brakes and tyres and with 12 months MoT. It is a pleasure to drive and lm more than happy with the service l received.

Great experience. Omar was very helpful would highly recommend.

From my initial phone call with Joe, to the handing over of my new car, everything was spot-on. Iv'e bought many cars over the years and dealt with loads of dealers, some good, some not so good. The proffeseional, courteous and knowledable way in which I was treated from start to finish was exemplary. The gentleman who delivered my car was Mick, a really freindly person who showed me around the car, going through everything with me, including all the paperwork etc. I needed the car delivering to me as I live in North Wales, MILES away from Sunderland ! Joe said it would be no problem [ He obviously hadn't realised just how far away I lived ! ]. He phoned me back and confirmed just that ! He asked if I would be prepared to split the difference with him, which of course out of all fairness, I did. The car was immaculate when it arrived, I was [and still am, made up with the car. Would I recommend buying a car from these people ? ABSOLUTELY, IN A HEARTBEAT ! Hope this review helps anyone considering buying a car from Wearside autopark. Thanks again guy's !

Recently purchased a BMW X1 after seeing the advert through the RAC approved dealer website and the customer service from Kevin has been amazing! He really went above and beyond and make the whole purchasing process stress free. Would definitely recommend this company for their quality used cars.

5 star service, would highly recommend to anyone.

Looked at a car late on Thursday and picked it up Friday, the staff especially Omar couldn't do enough to help with the smooth purchase of a "new" car will definitely go there again when I need a new car in the future.

Kev was a gentleman and service was fantastic. Would recommend to anyone

Brilliant customer service from Jordan, above and beyond to get my new car ready in a very short time frame and very flexible between my working hours. Thank you!

No pushy sales Omar was professional and helpful with the swap of my car highly recommend