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Northumberland Motor Village
  • 01665 602288
  • 07915 405851

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Northumberland Motor Village 1-2 South Road Industrial EstateAlnwickNorthumberlandNE66 2NN
  • 01665 602288
  • 07915 405851
  • Email us
Opening Hours
  • Mon
    10:00 - 16:00
  • Tue
    10:00 - 16:00
  • Wed
    10:00 - 16:00
  • Thu
    10:00 - 16:00
  • Fri
    10:00 - 16:00
  • Sat
    10:00 - 16:00
  • Sun
    Closed
  • Bank Hol.
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Company Info
  • VAT No. 985168668
  • Company No. 7912720
  • FCA No. 716304
Northumberland Motor Village is authorised and regulated by the Financial Conduct Authority (FCA), FCA registered number: 716304. Panda Motor Vehicles Ltd is a Motor dealer, credit Broker and not a Lender. You can check on the FCA's register by visiting the FCA website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768. Written quotation on request.

Acting as a credit broker we can introduce you to a selected group of lenders / brokers who may be able to help you finance your purchase. This group of lenders / brokers provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.

We do not charge you a fee for our services. We will typically receive commission from whichever lender we introduce you to (either a fixed fee or a fixed percentage of the amount you borrow). Different lenders may pay different commissions for such introductions; some lenders may also provide training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. You will be informed before signing up any to agreement by your finance company, the finance lender will disclose the exact amount of commission we will receive. This could be given as a percentage or as an exact amount in pounds and pence. You will need to formally agree to this arrangement with the finance company. If you have further questions or need clarification, both we and the finance company are available to help you understand the details. Acknowledgement and a signed document will need to obtained for ourselves for compliance purposes.

It is our intention to always provide a high level of service. However, if you have reason to make a complaint about our service you should contact Northumberland Motor Village at The Northumberland Motor Village, 1-2 South Road Industrial Estate, Alnwick, Northumberland, NE66 2NN. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.financial-ombudsman.org.uk
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